
shipping
For your convenience, we are pleased to offer both tracked and untracked shipping options at checkout.
Tracked shipping includes a tracking number and insurance sufficient to cover the replacement of the item should it be lost in transit. If a tracked order is lost during shipping, a replacement will be issued once a lost-shipment notification is received from our shipper.
Untracked shipping does not include tracking or insurance. By selecting this option, the customer assumes responsibility for loss or non-delivery. Eliza Perry Jewellery is not responsible for replacing untracked orders.
Please choose the shipping option that best suits your needs and preferred level of coverage at checkout.
returns
If you are sending your jewellery or a return, repair, or refresh, please download and complete this FORM and include it with your shipment.
